Legal — Nextmember
This page sets out important legal information about Nextmember (ABN 12 345 678 901), trading as Nextmember, located in Richmond, Victoria, Australia. By using nextmember.net you agree to these terms.
- Business: Nextmember (ABN 12 345 678 901)
- Address: 5/32 Bridge Road, Richmond VIC 3121, Australia
- Phone: +61429857631
- Email: Nextmember@outlook.com
Consumer rights & Australian Consumer Law
Our services are supplied in Australia and are subject to the Australian Consumer Law (ACL). Certain guarantees under the ACL cannot be excluded, including that services will be provided with due care and skill and be reasonably fit for purpose.
Where a consumer guarantees apply, our liability for breach is limited to remedies permitted under the ACL. For non-consumers (businesses), to the maximum extent permitted by law, our liability is limited as set out in the Liability section below.
For complaints about consumer rights, you may contact the ACCC or your local consumer protection agency.
You retain statutory rights under ACL in addition to any terms below.
Limitation of liability
Except for any liability that cannot be lawfully excluded under the ACL, Nextmember's total liability for any claim arising out of or related to our services is limited to the amount paid by you for the specific services giving rise to the claim in the 12 months preceding the claim.
Exclusions
- We are not liable for indirect, consequential, or special losses.
- We are not liable for delays caused by third-party dependencies.
When liability applies
Liability will apply where required by law and proportionate to the breach. We maintain professional indemnity and public liability insurance appropriate for our operations.
Refunds, warranties and services
Our design services are delivered in stages. Refunds or credits are considered on a case-by-case basis, consistent with our engagement terms and statutory rights.
Intellectual property
Unless otherwise agreed in writing, Nextmember retains ownership of pre-existing materials, tools, templates and design systems. Upon full payment, you are granted a licence to use final deliverables for the agreed purpose.
Clients must ensure they have rights to any third-party materials they provide. You grant us a licence to use materials you supply as necessary to provide the services.
Privacy & personal information
We collect and handle personal information in accordance with our Privacy Policy. Personal data collected for service delivery is processed lawfully and retained only as necessary.
You may request access to or correction of your personal information.
We implement reasonable measures to protect data against unauthorised access.
See Contacts to exercise privacy requests.
Dispute resolution & governing law
If a dispute arises, please contact us promptly via the details on this page so we can attempt to resolve it amicably. If unresolved, disputes will be governed by the laws of Victoria, Australia and subject to the exclusive jurisdiction of Victorian courts, except where the ACL requires otherwise.
Contact for disputes
Legal contact: Nextmember, 5/32 Bridge Road, Richmond VIC 3121. Email: Nextmember@outlook.com
Changes to these terms
We may update this legal page from time to time. Significant changes will be notified via our website. Continued use of our services after changes constitutes acceptance of the updated terms.
Version & effective date
Version: 1.0 — Effective: 1 Jan 2026
Further information & regulatory contacts
For consumer advice or issues you cannot resolve with us, you may contact:
- Australian Competition & Consumer Commission (ACCC) — https://www.accc.gov.au
- Consumer Affairs Victoria — https://www.consumer.vic.gov.au
For billing or account disputes, contact our support via Contacts.