Privacy Policy

Nextmember provides UI/UX design and related consulting services to clients in Australia. This Privacy Policy explains how we handle personal information under the Privacy Act 1988 (Cth) and applicable Australian Privacy Principles (APPs). It describes what data we collect, the purposes for which it is used, how it is protected, and options available to individuals regarding access and updates.

Information we may collect includes contact details (such as name, business email, and phone), professional role, company information, project context, and records of communications. When you visit our site, we may collect usage data (including device attributes, pages viewed, and approximate location derived from IP) through analytics tools and cookies that help us understand audience interests and improve our content and services.

We use personal information to respond to enquiries, prepare proposals, deliver design work, manage accounts, operate our site, and meet legal obligations. We may also use de-identified and aggregated insights to inform research and improve our methodologies. Where relevant, we rely on legitimate business interests, performance of a contract, or consent, consistent with local requirements.

We implement administrative, technical, and physical measures designed to protect personal information against unauthorised access, alteration, or disclosure. These measures include access controls, encryption in transit where supported, and internal practices intended to reduce unnecessary retention. While reasonable safeguards are applied, any transmission over the internet involves risk, and we encourage you to share only information required for a given purpose.

We may share information with trusted service providers who assist with hosting, analytics, communications, or accounting. These providers are engaged under terms that limit use of data to the services they deliver. Where data is processed outside Australia, we take steps designed to ensure appropriate protections consistent with the APPs. We may disclose information where required by law, regulation, or a valid governmental request.

Cookies and similar technologies help remember preferences and measure performance. You can manage preferences through browser settings and our on-site cookie choices. Disabling certain categories may affect functionality or measurement. Details about cookies used on this site are provided contextually in banners or settings when relevant.

Access and correction: you may request access to personal information we hold about you and request corrections where details are incomplete or inaccurate. We aim to respond within a reasonable timeframe. Identity verification may be required to protect your information. To submit a request, contact us using the details below.

Retention: we keep personal information for as long as needed to fulfil the purposes described in this Policy or as required by law and professional standards. When information is *** longer needed, we take steps intended to delete or de-identify it in a timely manner.

Third-party links: our site may reference internal resources such as the Legal section for contractual terms and acceptable use. External social media icons in the footer lead to their respective platforms, which operate under their own privacy practices. We recommend reviewing applicable notices on those platforms.

Updates to this Policy may occur from time to time to reflect changes in law, guidance, or our practices. The latest version will be posted on this page with an effective date. Material changes may be highlighted in a prominent notice on the site.

Contact: for privacy enquiries, requests, or complaints, please reach our privacy contact at Nextmember@gmail.com or write to Privacy Officer, Nextmember, 5/32 Bridge Road, Richmond VIC 3121, Australia. You can also call +61429857631. If you remain concerned after contacting us, guidance is available from the Office of the Australian Information Commissioner (OAIC).

For information about contractual terms, data processing responsibilities, and dispute resolution mechanisms, please see our Legal section.